On the day we vacated our house in Paso Robles and handed off the keys to Heather and Colin to start the sale process, our family suffered a major health crisis. We weren't sure we'd be able to go through with the sale with all that was happening. On top of that, we were living three hours away in the San Jose area and thus couldn't personally oversee our property. We were thinking that maybe we had to put the sale on hold for a few months until our family health emergency was resolved. But we decided to continue with the sale. And I'm glad we did. Heather and Colin took care of us in the best way possible. We couldn't devote all of our attention to our Paso Robles property but Heather and Colin took care of everything -- all the necessary contractors (e.g., cleaning, inspections, new carpeting, yard), put us in contact with an estate sale team, and even made emergency mail runs to send us items we forgot to pack and take with us. It was smooth sailing. Their communication skills were outstanding -- always kept us updated with developments and kept us on schedule. They were simply amazing. I'd hire them without a second thought if we were ever in the real estate market again in the San Luis Obispo area or even down in Santa Barbara.